Shipping Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

Shipping Policy - the basics

Shipping Policy

Robyn Alaine Gallery

Effective Date: 6-29-2026

Thank you for shopping with Robyn Alaine Gallery. We take great care in packaging and shipping every original artwork, print, and handcrafted item.

Order Processing

Orders are typically processed within 3–7 business days after payment has been received and verified.

Original artwork requiring additional preparation, framing, or custom packaging may require additional processing time. If your order requires more time, we will notify you via email.

Business days are Monday through Friday, excluding federal holidays.

Shipping Methods

Robyn Alaine Gallery ships through reputable carriers including:

USPS
UPS
FedEx

The shipping carrier is selected based on the size, value, and destination of your order.

Shipping Rates

Shipping charges are calculated at checkout based on:

Package size and weight
Shipping destination
Selected shipping method
Insurance requirements

All original artwork valued over $100 will be shipped with insurance to protect both the customer and Robyn Alaine Gallery.

Customers are encouraged to inspect packages immediately upon delivery.

Delivery Estimates

Estimated delivery times after shipment are:

Michigan: 1–3 business days
Continental United States: 3–7 business days
Alaska, Hawaii, and U.S. Territories: 5–14 business days

Delivery times are estimates only and are not guaranteed.

Robyn Alaine Gallery is not responsible for delays caused by shipping carriers, weather, natural disasters, labor disputes, or other events beyond our control.

Damaged Shipments

If your package arrives damaged:

Photograph the package before opening.
Photograph all damaged contents and packaging.
Contact Robyn Alaine Gallery within 48 hours of delivery.
Retain all original packaging until the claim has been resolved.

Failure to report damage promptly may affect our ability to file an insurance claim.

Lost Packages

If tracking indicates your package has been delivered but you cannot locate it:

Check with household members or neighbors.
Contact the shipping carrier.
Notify Robyn Alaine Gallery.

Once a package is marked "Delivered" by the carrier, responsibility transfers to the customer unless shipping insurance covers the loss.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before reshipment.

Signature Confirmation

For higher-value artwork, Robyn Alaine Gallery may require an adult signature upon delivery.

Local Pickup

If local pickup is available, customers will receive an email when their artwork is ready.

Valid identification may be required upon pickup.

International Shipping

International shipping may be available upon request.

Customers are responsible for:

Customs duties
Import taxes
VAT
Brokerage fees

These charges are not included in the purchase price or shipping fees.

Shipping Restrictions

Some oversized or fragile artwork may require special freight services.

Robyn Alaine Gallery reserves the right to limit shipping to certain destinations if safe delivery cannot be reasonably assured.

Questions

For shipping questions, please contact:

Robyn Alaine Gallery

Email: robynkingcreations@gmail.com

Phone: (616)432-8361

Website: robynelainegallery.com

Michigan Legal Notice

This Shipping Policy is governed by the laws of the State of Michigan. Nothing in this policy limits any rights consumers may have under applicable Michigan or federal consumer protection laws.

This policy is appropriate for posting on your website and is written to align with general U.S. and Michigan business practices. For legal advice tailored to your business, consult a Michigan attorney.

Shipping Policy

A legal disclaimer

Shipping Policy - the basics

Shipping Policy

Robyn Alaine Gallery

Effective Date: 6-29-2026

Thank you for shopping with Robyn Alaine Gallery. We take great care in packaging and shipping every original artwork, print, and handcrafted item.

Order Processing

Orders are typically processed within 3–7 business days after payment has been received and verified.

Original artwork requiring additional preparation, framing, or custom packaging may require additional processing time. If your order requires more time, we will notify you via email.

Business days are Monday through Friday, excluding federal holidays.

Shipping Methods

Robyn Alaine Gallery ships through reputable carriers including:

USPS

UPS

FedEx

The shipping carrier is selected based on the size, value, and destination of your order.

Shipping Rates

Shipping charges are calculated at checkout based on:

Package size and weight

Shipping destination

Selected shipping method

Insurance requirements

​

All original artwork valued over $100 will be shipped with insurance to protect both the customer and Robyn Alaine Gallery.

Customers are encouraged to inspect packages immediately upon delivery.

Delivery Estimates

Estimated delivery times after shipment are:

Michigan: 1–3 business days

Continental United States: 3–7 business days

Alaska, Hawaii, and U.S. Territories: 5–14 business days

Delivery times are estimates only and are not guaranteed.

Robyn Alaine Gallery is not responsible for delays caused by shipping carriers, weather, natural disasters, labor disputes, or other events beyond our control.

Damaged Shipments

If your package arrives damaged:

Photograph the package before opening.

Photograph all damaged contents and packaging.

Contact Robyn Alaine Gallery within 48 hours of delivery.

Retain all original packaging until the claim has been resolved.

Failure to report damage promptly may affect our ability to file an insurance claim.

Lost Packages

If tracking indicates your package has been delivered but you cannot locate it:

Check with household members or neighbors.

Contact the shipping carrier.

Notify Robyn Alaine Gallery.

Once a package is marked "Delivered" by the carrier, responsibility transfers to the customer unless shipping insurance covers the loss.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before reshipment.

Signature Confirmation

For higher-value artwork, Robyn Alaine Gallery may require an adult signature upon delivery.

Local Pickup

If local pickup is available, customers will receive an email when their artwork is ready.

Valid identification may be required upon pickup.

International Shipping

International shipping may be available upon request.

Customers are responsible for:

Customs duties

Import taxes

VAT

Brokerage fees

These charges are not included in the purchase price or shipping fees.

Shipping Restrictions

Some oversized or fragile artwork may require special freight services.

Robyn Alaine Gallery reserves the right to limit shipping to certain destinations if safe delivery cannot be reasonably assured.

Questions

For shipping questions, please contact:

Robyn Alaine Gallery

Email: robynkingcreations@gmail.com

Phone: (616)432-8361

Website: robynelainegallery.com

Michigan Legal Notice

This Shipping Policy is governed by the laws of the State of Michigan. Nothing in this policy limits any rights consumers may have under applicable Michigan or federal consumer protection laws.

This policy is appropriate for posting on your website and is written to align with general U.S. and Michigan business practices. For legal advice tailored to your business, consult a Michigan attorney.